Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your data.
Transparency
Clear information about what data we collect and why.
Security
Industry-standard security to protect your information.
Control
You own your data and control how it's used.
1. Information We Collect
Account Information
When you create an account, we collect:
- Name, email address, and phone number
- Real estate license information
- Brokerage affiliation details
- Professional profile information
Usage Data
We automatically collect information about how you use our services:
- Device information and IP address
- Browser type and version
- Pages visited and time spent
- Feature usage and interaction data
Business Data
Data you provide through our services:
- Client contact information
- Property listings and details
- Transaction records
- Communication preferences
Communication Data
We may collect communication data related to your use of our services, including:
- Call recordings and voice interactions
- Chat logs and messaging history
- Email communications
- AI and voice agent interactions
2. How We Use Your Information
Service Delivery
- Provide and maintain our AI-powered services
- Process transactions and manage your account
- Customize your experience and preferences
- Provide customer support and assistance
Communication
- Send service updates and important notices
- Respond to your inquiries and support requests
- Share educational content and best practices
- Notify you about new features and improvements
Improvement and Analytics
- Analyze usage patterns to improve our services
- Conduct research and development
- Ensure security and prevent fraud
- Generate anonymized insights and reports
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our services, such as cloud hosting, payment processing, and customer support platforms.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
4. Data Security
We take the security of your personal information seriously:
- We use industry-standard security measures to protect your data
- Your information is protected from unauthorized access, disclosure, alteration, or destruction
- We continuously monitor and update our security practices
- We strive to use commercially acceptable means to safeguard your information
5. Your Rights and Choices
Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Restrict or object to certain processing
Communication Preferences
You can control:
- Email notification settings
- Marketing communication preferences
- Push notification settings
- Data sharing preferences
6. Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account data: Retained while your account is active
- Usage data: Retained for up to 2 years for analytics
- Support communications: Retained for 3 years
- Financial records: Retained for 7 years for compliance
7. International Data Transfers
Our services are hosted in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US. We ensure appropriate safeguards are in place for international transfers.
8. Children's Privacy
Our services are designed for professional real estate use and are not intended for children under 18. We do not knowingly collect personal information from children under 18.
9. Accessibility
We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure we provide equal access to all users.
10. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our services. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: